Juphy Lifetime Deal: Customer Support System
Juphy is a customer support tool that allows businesses to manage all their customer interactions and support requests through social media from one inbox. This tool has been named as a “High Performer” in G2’s Social Customer Service Category for Winter 2021. The award-winning tool allows companies to manage and respond to all social conversations via a unified inbox.
Juphy Lifetime Deal Features Overview:
- Agencies and freelancers can create separate workspaces for multiple brands to manage their social channels on one platform
- With a single click, you can respond instantly to direct messages, mentions, reviews, comments, and emails on a single dashboard
- Juphy makes it easy for support teams to work together without having to juggle multiple platforms.
- Manage customer engagements and tickets in real-time by adding team members to Juphy, so that you can provide faster service without worrying about missing a message.
- If you outsource support, you can even congregate agency, call-center, and remote support teams in one location.
- Use the auto-tagging feature to categorize incoming messages based on sentiment or keywords so that you can identify specific customer interactions and act.
- Search for specific customers or topics across social platforms to find a message quickly.
- Juphy allows you to respond to social messages and support tickets directly from the dashboard.
- You can also communicate with team members directly on the platform, making customer inquiries quickly and easily resolved.
- Answer all your social messages, comments, and reviews in one single inbox.
- Alternative to: Front and rear buffers.
- Incorporate customer interaction data into easy-to-read reports that show your customer support performance.
- Best for: Agencies that want to manage multiple brands and channels from one unified inbox.
- Improve customer support speed and quality with a unified inbox.
- Stack up to 15 codes.
- All features above included.
- 15 channels.
- 5 users.
- Access to All Core features.
