Cayzu Lifetime Deal: Help Desk Tool
Cayzu is a cloud-based help desk tool that lets you manage all your enquiries across multiple channels in one place. It is a team communication and support tool with affordable help desk software made easy.
Cayzu Lifetime Deal Features Overview:
- You can improve team collaboration and provide you with 24*7 customer support with an automated process.
- An alternative tool to Zendesk.
- You get better visibility into common customer issues with easy to use metrics.
- The best tool for customer support teams who wants to improve customer service and efficiency without juggling channels.
- Automate your processes, so you can streamline communication.
- Keep your support team’s inboxes under control with custom rules.
- It makes team collaboration smoother than ever by getting rid of the guesswork.
- Intuitive workflow of quick actions, one-click assign and resolve features, and more.
- Get data on the number of tickets, busiest support times, average response time, star agents, and more!
- You can stack up to 5 codes.
- Email channel.
- Social channels.
- Basic knowledgebase.
- Web widget.
- Assignment rules.
- App integrations.
- Time tracking.
- Custom domain mapping.
- Multilingual content.
- Reports & dashboards.
- SLAs and business hours.
- Single sign-on.
- Custom fields.
- Asset management.
- Multiple ticket forms.
- CSAT surveys.
- Custom agent roles.
- Multi-brand support.
- Portal customization.
- Custom ticket views.
- Agent round robin.
- Ticket dependencies.
- Rest based API.
